The next steps should resolve the issue:
1. Remove your SmartThings account from the Ubi portal.
2. Go to SmartThings account and uninstall the Ubi SmartApp (http://graph.api.smartthings.com
Locations > Click your location name > List SmartApps > Edit > Click Uninstall link next to the Ubi App
3. Return back to Ubi account to re-add your SmartThings account/devices.