Ubi is not working

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AuthorPost

Ubi is not working

JohnNVickie
 
Posts: 3
Joined: Wed Jul 29, 2015 11:04 am

Post Posted » Sat Jan 16, 2016 12:40 pm

Hello, our Ubi is not responding or giving us our usual weather updates. :cry: My husband is blind and disabled and so enjoyed asking Ubi questions. Any help would be appreciated. Thanks

Re: Ubi is not working

LeorUser avatar
Admin/Team Ubi
 
Posts: 452
Joined: Sun Jun 22, 2014 7:18 pm
Location: Toronto, Ontario

Post Posted » Sun Jan 17, 2016 2:38 am

@JohnNVickie, sorry to hear! I'm curious if you're encountering the issue we posted about on the forum. Do checkout the solution pinned above for Ubis that are not speaking.

Re: Ubi is not working

JohnNVickie
 
Posts: 3
Joined: Wed Jul 29, 2015 11:04 am

Post Posted » Sun Jan 17, 2016 1:35 pm

Is this the thread you are talking about viewtopic.php?f=2&t=834 ?

From that thread:
This fix will work if your device only if your Ubi or Ubis have the following symptoms:

- Will flash blue after the "Ok Ubi" trigger but will not flash green or respond Does not trigger
- Will respond if you use the UbiCC app (available on Android) does not respond
- Is still uttering any lesson's you have created or IFTTT recipes etc. not uttering

Re: Ubi is not working

JohnNVickie
 
Posts: 3
Joined: Wed Jul 29, 2015 11:04 am

Post Posted » Mon Jan 18, 2016 12:48 pm

Our Ubi started working again late last night. Responding, answering questions........my husband asked it to send a text message, and now it's not working again. He said that's when it stopped working last time, he had just asked it to send a text message.

Re: Ubi is not working

LeorUser avatar
Admin/Team Ubi
 
Posts: 452
Joined: Sun Jun 22, 2014 7:18 pm
Location: Toronto, Ontario

Post Posted » Fri Jan 22, 2016 10:42 am

Very glad to hear!